Processing Time

We aim to dispatch orders within 1 to 3 working days of the order date unless otherwise indicated.

Delivery Time

Orders being sent to addresses within the United Kingdom are posted by Royal Mail UK Standard Second Class and can take up to 3 working days to be delivered.

Orders being sent to addresses outside of the United Kingdom are posted by Royal Mail International Standard and can take up to 7 working days to be delivered depending on the destination country.

Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

In the unlikely event that your order does not arrive safely with you, please contact us by email or via the contact form on our website as soon as possible so that we can resolve the issue.

Shipping Costs

Shipping costs are calculated by product weight based on current Royal Mail service prices for three shipping regions:

  • United Kingdom

  • Europe

  • Rest of the World

United Kingdom Shipping Costs

The following are classed as shipping regions within the United Kingdom:

Shipping rates for the United Kingdom:

Free shipping is offered to all regions within the United Kingdom for orders with a value of £30 and above.

Europe Shipping Costs

The following are classed as shipping regions within Europe:

Shipping rates for Europe:

Rest of the World Shipping Costs

Any regions that are not listed as being within the United Kingdom or Europe in the tables above will be classified as 'Rest of the World'.

Shipping rates for the Rest of the World:

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply.  We are not responsible for any delays due to customs.

SHIPPING & RETURNS

Shipping Policy

Return & Exchange Policy

We hope that your are very happy with your item but if you are not entirely satisfied, no problem. Just contact us by email or via the contact form on our website within 14 days of the order date and return the item to us within 30 days of receipt.

If you have changed your mind about a product, you will be responsible for the return shipping cost and will be refunded the value of the product only. The item must be returned in its original condition and packaging.

If the item you receive is faulty or different to what you had originally ordered, please contact us within 14 days of receipt of the item and we will work with you to provide a refund or a replacement.

Due to the nature of the following items, unless they arrive damaged or defective, we are unable to accept returns for:

  • Custom or personalised orders

  • Digital downloads

If you would like to provide feedback about your order, please get in touch either by email or via the contact form.

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